Help Center / Tickets

Tickets

Tickets gives your server a real help desk. Members press a button on a panel you design and get a private channel with your staff.

1

How to set up a ticket system on Discord

Activate the bot and deploy your first panel.

2

How to create a Discord ticket panel with categories

The panel, the Create Ticket button and the pre-ticket questions.

3

How to work tickets: assign, prioritise, close and transcripts

The staff workflow from open to archived.

4

Every ticket command for staff and admins

Panels, close, assign, priority, customer profiles, notes and stats.

5

Fixing common Discord ticket problems

Tickets not opening, limits, and panels or transcripts not posting.

6

Every Tickets setting explained

A screenshot and a plain-English explanation for every option.

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